PRIVACY POLICY

HOW LUCAS GARAGE HANDLES YOUR PERSONAL INFORMATION

At Lucas Garage Llanelli, we take your privacy seriously. This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website, contacting us, or using our services.

INFORMATION WE COLLECT

When you get in touch with us, book a service, or use our website, we may collect:

✓ Your name and contact details (email, phone number, address)
✓ Vehicle information relevant to your enquiry or service
✓ Any messages, questions, or feedback you provide

We collect this information to provide accurate services, communicate with you efficiently, and improve your experience with Lucas Garage.

HOW WE USE YOUR INFORMATION

Your personal information is used for the following purposes:

✓ Responding to enquiries and service requests
✓ Sending booking confirmations or service updates
✓ Managing your account and vehicle records
✓ Improving our website and services

We do not share your personal data with third parties unless required by law or necessary to provide our services (for example, sending vehicle parts for repair).

DATA STORAGE AND SECURITY

We store your information securely, using appropriate physical, electronic, and managerial procedures to safeguard and prevent unauthorised access. Only authorised personnel have access to your personal data.

COOKIES AND ONLINE TRACKING

Our website may use cookies to improve your browsing experience and analyse website traffic. Cookies do not collect personal information and can be disabled in your browser settings if you prefer.

YOUR RIGHTS

You have the right to:

✓ Access the personal information we hold about you
✓ Request corrections to any inaccurate data
✓ Ask for your data to be deleted
✓ Object to how your data is used

To exercise these rights, please contact us at 01554 756699 or lucasjamech@yahoo.com.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest update. Please check regularly to stay informed.

CONTACT US ABOUT PRIVACY

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please get in touch with our friendly team:

📞 01554 756699
✉️ lucasjamech@yahoo.com